Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sacred Balam LLC’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Sacred Balam LLC or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3881 Menger, San Antonio, TX 78259. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

– – The content of the pages of this website is for your general information and use only. It is subject to change without notice.
– Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
– Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
– This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
– All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
– Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
– From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
– Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Our refund policy is 10 days. Please contact us at support (at) nanakasha.com

Fulfillment Policy

Please read our fulfillment policy below to understand how we handle orders, deliveries, and customer satisfaction.

Order Processing:
1. Upon receiving your order, we will process it promptly. Please allow up to 1-3 business days for order processing.

Shipping:
2. We offer shipping services to most locations worldwide. Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.
3. Once your order has been processed, you will receive a confirmation email with tracking information, if applicable.

Delivery:
4. Delivery times may vary depending on your location and shipping method chosen. While we strive to deliver your order in a timely manner, please note that unforeseen circumstances may cause delays.
5. If you have any special delivery instructions or requests, please contact our customer service team, and we will do our best to accommodate your needs.

Returns and Exchanges:
6. We want you to be completely satisfied with your purchase from Sacred Balam LLC. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to initiate a return or exchange.
7. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
8. Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
9. Once we receive your returned item, we will process your refund or exchange promptly, in accordance with our refund policy.

Refund Policy:
10. Refunds will be issued to the original payment method used at the time of purchase.
11. Please allow up to 5-10 business days for the refund to reflect in your account, depending on your financial institution.
12. If you have any questions or concerns regarding your refund, please contact our customer service team for assistance.

Contact Us:
13. If you have any questions or concerns about our fulfillment policy or need assistance with your order, please don’t hesitate to contact our customer service team. We are here to help and ensure your experience with Sacred Balam LLC is exceptional.

Thank you for choosing Sacred Balam LLC for your educational needs. We appreciate your business and look forward to serving you.